Transport

Any orders with delivery in ZTL or pedestrian areas will be canceled with a refund of the payment made after 30 days from cancellation (technical times of the bank).

The automatically calculated transport costs only include transport with normal trucks, so there is no need for special vehicles for narrow roads, steep hills or collapsing land or for moving the goods near the truck, the additional costs for special deliveries are at the customer's expense including the stock.

The customer has to worry about the difficulties in reaching their place of unloading and possibly communicate them so that it is possible to cancel the order before loading. In the absence of such communications, the carrier will download to the place he deems most suitable and close to the address communicated to him.

Orders canceled due to both transport and unloading difficulties not communicated by the customer before delivery to the forwarder will be refunded minus shipping costs, storage and return of goods, by bank transfer. be used as constructive, supporting or complementary elements. We disclaim any responsibility for their improper use.